Privacy Policy

Effective Date: 6/28/26

Scoreboard Screen Printing and Embroidery respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, place an order, submit artwork, contact us, or otherwise interact with our business.

Information We Collect

We may collect information you voluntarily provide to us, including your name, business or organization name, email address, phone number, billing and shipping address, order details, quote requests, artwork, logos, images, files, design instructions, and messages submitted through website forms, email, phone, or in person.

We may also collect basic website usage information automatically, such as your IP address, browser type, device information, pages visited, time spent on the website, referring website or search engine, and general location information based on IP address.

This information may be collected through cookies, analytics tools, website hosting platforms, or similar technologies.

How We Use Information

We use collected information to respond to questions and quote requests, process and complete orders, communicate about artwork, approvals, production, pickup, delivery, or shipping, provide customer service, send invoices and receipts, improve our website and services, maintain business records, prevent fraud or misuse, and market our products or services where permitted by law.

Artwork, Logos, and Customer Files

If you submit artwork, logos, graphics, designs, or other files, we use those materials to review, quote, produce, or fulfill your order. We may store these files for future reorders, customer service, production records, or business reference.

By submitting artwork or logos, you represent that you have the right to use those materials and authorize us to use them for the requested project.

Cookies and Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, remember preferences, and support marketing or analytics.

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

How We Share Information

We may share information with trusted service providers when necessary to operate our business, including website hosting providers, email and communication platforms, payment processors, shipping or delivery providers, production vendors or subcontractors, marketing or analytics providers, and accounting, legal, or business advisors.

We may also disclose information if required by law, court order, legal process, or to protect our rights, property, customers, employees, or business operations.

We do not knowingly sell customer contact information as a mailing list.

Marketing Communications

We may use your contact information to send updates, promotions, or business communications. You may opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us directly.

Even if you opt out of marketing messages, we may still contact you about active orders, quotes, invoices, customer service, or other business-related matters.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email system, or method of electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We keep information for as long as reasonably necessary to fulfill orders, maintain business records, provide customer service, support reorders, comply with legal obligations, resolve disputes, and operate our business.

Artwork, order history, invoices, and customer communications may be retained for business and production reference unless deletion is requested and we are legally or operationally able to comply.

Children’s Privacy

Our website is intended for general business and customer use. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, accounting, production, or business recordkeeping requirements.

You may also disable cookies through your browser settings or opt out of marketing communications where available.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

For questions about this Privacy Policy or how your information is handled, contact us at:

Scoreboard Screen Printing and Embroidery
(903) 792-3391